Shipping & Delivery Information
Canada-Wide Delivery
Summit Spa Essentials coordinates delivery across Canada directly from the manufacturer or authorized distribution partners. Shipping directly from the supplier helps ensure safe handling, authentic products, and full manufacturer warranty protection.
Freight Delivery for Large Equipment
Outdoor saunas, hot tubs, cold plunges, and swim spas are typically delivered via freight carriers. Standard delivery includes curbside drop-off, where the carrier will safely unload the item from the truck and place it at the end of your driveway or property entrance.
Room-of-Choice Delivery (Select Products)
Osaki massage chairs include room-of-choice delivery, where the carrier will bring the chair inside your home. Optional white-glove installation may also be available for select models. Costway massage chair models are typically delivered via standard ground shipping.
Delivery Scheduling
Once your order ships, the freight carrier will contact you directly to schedule a delivery appointment window.
Typical Shipping Timelines
Shipping timelines vary depending on the manufacturer, product configuration, and your location in Canada. Estimated delivery windows are typically:
• Saunas: 4–12 weeks
• Hot Tubs & Swim Spas: 4–6 weeks
• Massage Chairs: 3–5 weeks
• Sauna Heaters: 2–4 weeks
Many products ship sooner depending on inventory availability and production schedules.
Order Processing
After your order is placed, we coordinate directly with the manufacturer to prepare and schedule your shipment. Tracking information and delivery updates will be provided as soon as they become available.
Questions About Delivery?
We’re always happy to help. Contact Sean directly at (403) 874-8096 or reply to your order confirmation email if you have any questions about shipping timelines, delivery requirements, or installation considerations.