Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://summitspaessentials.ca (Summit Spa Essentials).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
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Log files: Track actions occurring on the Site, collecting data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfill any orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we may use this information to:
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Communicate with you;
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Screen orders for potential risk or fraud; and
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When in line with your preferences, provide you with information or advertising relating to our products or services.
Device Information is used to help screen for potential risk and fraud (particularly via IP address), and more generally to improve and optimize our Site—for example, generating analytics about customer behaviour and assessing the success of marketing campaigns.
By submitting your contact information, you acknowledge that your information may be added to our email lists, and you can opt-out at any time via the link in each email.
Advertising cookies may also be placed on your computer to better understand your interests. Through display advertising partners like Google and Facebook, we can present retargeting ads on other sites based on your previous interaction with this Site. Our partners do not collect personal information such as your name, email, postal address, or phone number. You can opt out of AdRoll’s, Google’s, and their partners’ targeted advertising.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help understand customer usage of the Site—you can read more about Google’s policies here: https://www.google.com/intl/en/policies/privacy, and opt-out here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws, respond to a subpoena or lawful request, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For more information on targeted advertising, visit the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt out of targeted advertising:
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Bing: https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads
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Digital Advertising Alliance: http://optout.aboutads.info
Do Not Track
Please note that we do not alter our Site’s data collection and use practices in response to a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to request corrections, updates, or deletions. Please contact us to exercise this right.
European residents should note that we process information to fulfill contracts with you (such as orders) or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.
Data Retention
We will maintain your Order Information for our records unless and until you request deletion.
Changes
We may update this Privacy Policy from time to time to reflect changes in practices, operational needs, legal, or regulatory requirements.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at general@summitspaessentials.ca.